When your kitchen sink starts spraying water everywhere at 2am, you don’t want to scroll through a hundred websites. You want someone who actually knows Concord, shows up fast, and fixes things right the first time.
We’ve been fixing pipes, drains, and water heaters in Concord for over 15 years. Our trucks are all over neighborhoods like Highland Creek, Afton Village, and Roberta Road every single day. Half our jobs come from people whose neighbors told them to call us.
Discipline, integrity, and mission-focused service
Fully certified professionals you can trust
We're here when you need us most
Your satisfaction is our top priority
When disaster strikes, we're here for you—day or night.
Last February, when the ice storm hit our town and the lights were out for three days, our phones were ringing nonstop.
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The pipes froze and broke throughout the western part of Concord. We kept working around the clock because if the water is pouring into your house, you want the plumber now, not tomorrow.
We are available 24/7 because plumbing emergencies happen 24/7. We don’t distinguish between business hours and non-business hours. There are pipe bursts, sewage overflows, and a lack of hot water in the middle of winter. We have seen everything.
Your water bills are twice as much this month, but you can’t see a leak anywhere. That is when people contact us mostly.
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Sometimes it is very visible—water accumulated in the yard or a spot where water is dripping through a wall. Sometimes a leak can be concealed, hidden somewhere within a concrete slab or perhaps hiding somewhere behind a wall.
We employ cameras and listening devices to detect leaks without digging your entire house apart. Once we isolate it, we get it fixed right—the first time, without calling in the demolition crew.
A water heater is considered outdated after 10 years, so if yours is having some issues, it may be high time for a change. ... Our experts can both install a conventional water heater and a modern tankless water heater in your house if you want one! Tankless water heaters are more expensive at first but end up saving you some bucks if you can accommodate one in your house and if it suits your electrical setup.
Your kitchen sink is not draining properly, and your shower is quickly turning into a tub experience.
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You have already used the drain cleaner from Lowe's with not much success.
Our company clears drains properly using snakes and hydro-jetting. Those store-bought chemicals are hardly effective in dealing with actual clogs and can damage older pipes as well. Our company removes the clog entirely so it won’t come back in a week’s time.
Sometimes a clog is more than a clog. If your drains are still clogging up when we clean them, odds are that your pipe is damaged somehow by tree roots,
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collapsing areas, or improper installation, and we need a sewer camera to figure out why.
After viewing the image inside the pipe, we can determine whether the image needs to be repaired or replaced. Sometimes, a portion of the image can be repaired. Other times, the image needs to be completely replaced.
Nobody wants to hear "you need a new sewer line," but sometimes that's the reality. Old clay pipes crack and break.
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Tree roots grow right through them. If your house is from the 60s or 70s, you might be dealing with original pipes that have just given up.
The good news is we don't always have to dig up your whole yard anymore. Depending on what's wrong, we might be able to use trenchless methods that are way less destructive. We'll show you the camera footage so you can see exactly what we're looking at.
Before we start digging or quoting big repairs, we put a camera down there to see what's actually happening.
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You'd be surprised how many times what looks like a major problem is actually something simple, or vice versa.
The camera shows us cracks, roots, clogs, and how old pipes are holding up. We'll show you the footage on our tablet so you can see exactly what we're talking about. No surprises, no up-selling stuff you don't need.
Need help planning a bathroom remodel? We install the rough plumbing for any new bathroom designs you want, put in baths and showers,
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position your toilets, and connect your new fixtures. We have many contractors that we work with in the Concord area – if you are performing a full remodel, chances are we know your builder.
In terms of smaller problems ,such as dripping faucets, toilets, or shower water pressure, we also repair those. Most of those repairs are fast if you are working with normal fixtures.
Your faucet drips constantly and the garbage disposal won’t come on anymore. Let’s not forget the brand-new refrigerator with an ice maker; ... you need the plumbing connection done for this. These types of jobs make up the bread-and-butter work we perform on a daily basis. This type of repair will take an hour or two to complete unless something out of the ordinary needs to be accessed behind the wall. Common parts will come with us on the truck to prevent multiple visits.
You can trace the problem back to the pipes in your house. If you still have galvanized pipes installed from the 50s or 60s,
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you're probably dealing with low water pressure and rusty, colored water. When the pipes corrode from the inside, there'll come a time when the pipes won’t be able to hold the water anymore.
"Repiping" means replacing the old pipes with new PEX or copper pipes. This is a major undertaking, but once it's complete, you won’t have to think about it again—to enjoy better water pressure, clean water, and an end to leaks from your corroded pipes.
This is the major project. When multiple pipes in the house need replacement, at some point, the better choice is to replumb the entire
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house rather than continuing to track down leaks. We've replumbed several hundred homes in Concord, the majority being older homes in the downtown Concord area and the neighborhoods around Poplar Tent.
This is usually a 3 to 5-day process, depending on the size of your home. Yes, we do make some holes in the walls and ceiling. However, we make sure to patch up all the holes when we're finished.
The main water line is the pipe that runs from the street to your house. When it breaks, you either have no water at all or you've got a geyser in your front yard.
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Sometimes the city has to get involved because part of it is on their side of the meter. We handle all that coordination. We've replaced and repaired main lines all over Concord - the clay soil here is pretty hard on pipes.
If you have a slab foundation in your house and you find a leak beneath it, this is one of the more difficult repairs you can encounter.
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You know water is leaking out from under your foundation, but where it is is not accessible without using sophisticated instruments. We use electronic listening aids to locate it precisely before we can damage any concrete. Sometimes, we can reroute the water line through the loft room, which can save a lot of time and mess.
The county requires backflow preventers on irrigation systems and some commercial properties. It's basically a valve that keeps water from flowing backward into the main water supply.
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They need to be tested every year, and we're certified to do the testing and repairs. Most people don't think about these until they get a notice from the county, then they scramble to get it tested before the deadline.
If your water pressure is too high, it can damage your fixtures, appliances, and pipes. A pressure regulator keeps everything at a safe level - usually around 60-70 PSI.
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When these fail, you'll notice water hammer (that banging noise in the pipes) or fixtures spraying harder than normal. We replace them before they cause bigger problems with your plumbing system.
If you're on a well, you've got a pressure tank. When it fails, your pump runs constantly or you get no water pressure at all. These usually last 10-15 years before they need replacing.
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We replace a lot of these in the more rural parts of Concord where houses are still on well water. It's a pretty straighforward job if you've got room in your basement or crawlspace.
Concord water is pretty hard. You'll see it build up on faucets, shower doors, and inside your appliances. A water softener removes those minerals before they cause problems.
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We install new softeners and fix existing ones when they stop working. The most common issue is the timer or control valve going bad. Sometimes it's just needing salt or the resin bed needing replaced.
A lot of people don't like how the tap water tastes, even though it's safe to drink. We install whole-house filters and under-sink systems depending on what you're trying to filter out.
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For most Concord homes, a basic carbon filter does the trick. If you've got specific water quality issues, we can test it and recommend the right system.
This is the fancy filtration system that goes under your kitchen sink. Gets rid of almost everything - minerals, chemicals, weird tastes.
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The water comes out of a separate little faucet next to your main one.
Takes about 2 hours to install if you've already got standard plumbing under the sink. We stock a few different brands depending on your budget and what features you want.
If you're on well water and it tests acidic, an acid neutralizer stops the water from corroding your pipes and fixtures. Acidic water eats away at copper pipes and leaves blue-green stains.
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We install these on houses all around the Lake Norman area, where well water tends to run acidic. The system needs calcite or other neutralizing media refilled every year or two.
This is a bacterial enzyme treatment for drains and septic systems. It's a lot more environmentally friendly than harsh chemicals.
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We recommend it for houses with septic tanks or if you want to maintain your drains naturally.
It works slower than chemical cleaners but wont damage your pipes or kill the good bacteria in your septic tank.
When you've got a sewer gas smell but can't find the source, we use smoke testing. We blow non-toxic smoke through your drain system
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and see where it comes out. Usually it's a dried-out trap, a cracked pipe, or a bad seal somewhere.
This is way faster than guessing and tearing things apart randomly. The smoke shows us exactly where the problem is.
If you've got a basement that floods, you need a sump pump. It sits in a pit in your basement floor and pumps water out before it floods your basement.
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We install new ones and repair existing pumps that stop working. Most important thing is having a battery backup so it still works when the power goes out during storms - that's usually when you need it most.
If you've got a bathroom or laundry room in your basement below the main sewer line, you need an ejector pump to lift the wastewater up to the sewer.
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When these fail, sewage backs up into your basement.
We replace these pretty often because they work hard and don't last forever. Most last 7-10 years before they need replacing.
If your yard floods or you've got standing water along your foundation, a French drain might solve it.
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It's a gravel-filled trench with a perforated pipe that carries water away from problem areas.
We install these around foundations and in yards where water pools up. Sometimes it's the missing piece that stops your basement from flooding.
Your water heater needs an expansion tank if you're on city water with a pressure regulator or backflow preventer.
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Without it, pressure builds up when the water heats and expands, which can damage your water heater and pipes.
Building code requires these now on new installations. If your water heater is older, you might not have one yet. We add them when we replace water heaters or if we notice you don't have one during another repair.
Your outside faucet is leaking or won't shut off. Usually happens after the first freeze when people forget to disconnect the hose.
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The pipe freezes, expands, and cracks the valve.
Quick fix if the damage is just at the valve. If the pipe froze and burst inside the wall, thats more involved. Either way, we'll get it fixed before you waste a bunch of water.
Your garbage disposal is humming but not spinning, or it just quit completely. Sometimes it's just the reset button that needs to be pushed.
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Other times, something's jammed in there, or the motor burned out.
If it's old and keeps having problems, replacing it usually makes more sense than repairing it. New ones last 8-12 years. If you don't put stuff down there, you shouldn't.
We work on restaurants, offices, retail spaces, and small industrial buildings around Concord. Commercial plumbing is different
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- heavier usage, different codes, usually more complicated systems.
From grease traps to commercial water heaters to multiple bathroom facilities, we handle it. Most of our commercial clients are repeat customers because when something's broken at your business, you need it fixed fast.
Building a new house or addition? We rough in all the plumbing during construction, then come back for finish work when everything's ready.
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We work with most of the builders in the Concord area.
Getting the rough-in right the first time matters. Bad plumbing that passes inspection can still cause problems later. We've been doing this long enough that we don't cut corners on rough-ins.
If you've got a vacation house or rental property that sits empty in winter, the pipes need to be winterized.
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We drain all the water out of the system and blow out the lines with compressed air so nothing freezes and bursts.
Most people don't think about this until after the first freeze. If you've got a property that sits empty, call us before winter hits.
We’ve fixed plumbing in probably half the neighborhoods in Concord at this point. Highland Creek, Afton Village, downtown, Roberta Road, out toward Kannapolis, the new developments off Poplar Tent – our trucks have been everywhere.
Most days we’re fixing problems for someone whose friend or neighbor told them to call us. That’s how we’ve grown – people tell other people when they find a plumber who shows up on time, charges fair prices, and actually fixes the problem instead of just taking their money.
“How much does it cost?” Depends completely on what’s wrong. Simple repairs might be $150-300. Big jobs like repiping or sewer lines run into thousands. We give you a real price before we start work so you can decide if it makes sense.
“How fast can you get here?” For emergencies, usually within an hour or two. For regular stuff, same day or next day most of the time unless we’re slammed.
“Do you guarantee your work?” Yes. Parts and labor. If something we fixed breaks because we didn’t do it right, we come back and make it right.
“Will you try to sell me stuff I don’t need?” No. If we can fix it, we fix it. If it needs replacing, we’ll tell you why and show you what we’re looking at.
Emergency Service
We cover all of Concord, Kannapolis, Harrisburg, Mount Pleasant, and Midland. If you’re in Cabarrus County, we can probably get to you.
Some of the plumbing companies that advertise around here are actually based in Charlotte and dispatch someone from 45 minutes away. We’re local. Our shop is here. We live here. When you call us, you’re getting someone who knows the area and will be there quickly.
Don’t see your area? Contact us — we may still be able to help!
Call us or text us. We answer our phones. If it’s an emergency and it’s 3am, we’ll still answer.
Most plumbing problems don’t get better on their own. That small leak turns into a big leak. That slow drain turns into a backed-up mess. The sooner you call, the less damage happens and the less it costs to fix.
We’ve been doing this in Concord long enough that we’ve probably already fixed the same problem at your neighbor’s house. Let us take a look and we’ll get it sorted out.
